Shipping Policy

At StoneGanics, we take great pride in our handmade products and want to ensure that they reach our valued customers in a timely and secure manner.

Our standard shipping policy guarantees that all handmade products will be carefully packaged and dispatched within 3 business days of receiving your order.

**Please note that if you purchase a butter-based product and it is shipped to a warmer climate or during warmer months, the butter may melt. Please store the product(s) in a cool, dry area for best results.**

For lost or stolen packages, please contact the courier with your personal information and tracking number. Unfortunately, once an order is shipped, it is the responsibility of the courier to deliver it accurately, and we will not be permitted to communicate with the courier for you.

Should you have additional questions or concerns, please feel free to contact us at: sg.4orders@gmail.com